Built to Run — a Fix and Scale program
Built to Run race car in a garage, with an owner walking out toward the sunset

Built to Run · System by system · about 12 weeks

Built to run.Even when you're not at the wheel.

  • Your phone rings at dinner. Again.
  • Every big decision waits on you.
  • You haven't had a real week off in years.

For owners of established, owner-led businesses with about 5 to 50 people on the team, whose company still runs through them.

Todd MastersJoey Zoccali

Your business architects: Todd Masters & Joey Zoccali

  1. 01

    One source of truth

    Helm
  2. 02

    A business intelligence dashboard

    The Dash
  3. 03

    Your AI team

    Agents that do the routine work
  4. 04

    A week off

    Proof it runs without you

The Dash · Your owner dashboard

Your morning brief.
What changed, what's off track, what needs you. Nothing else.

Jarvis pulls the numbers that fit your business, by area, into one screen. You see the company without sitting in it.

Tap a number to see that part of the screen.

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Jarvis · Today
Sample Jarvis dashboard with a morning brief, a health score for each part of the business, and an ops console feed. Demo data.
Sample dashboard, demo data

The problem

The business works. As long as you are in it.

You built something real. Revenue is coming in and you have a team. But look at an ordinary week.

Hover a card to see how we fix it.Tap a card to see how we fix it.

Why nothing has fixed it

The usual fixes buy time. They don't buy freedom.

10:42 PM. Still the only one who knows how it all works.

  • Longer hoursHits a ceiling

    It works until it doesn't, and most owners are already at the edge.

  • One more hireAnother bottleneck

    Without a system to step into, they learn the job by asking you.

  • One more appMore noise

    Another place to look, and still no single picture of the company.

  • One more workbookShelfware

    Good ideas, and no one with time to install them.

If nothing changes

Growth means more of you, not less. Every new customer and every new hire adds weight to the one person holding it all up.

A company that needs you every day is hard to grow, hard to sell and hard to step away from. That weight lands on your health, your family and the value of what you built.

  • More customersmore weight on you
  • More hiresmore questions on your phone
  • More revenueharder to step away or sell

The fix is not more effort. It is a company that is built to run.

Why this is different

We don't start from a blank page. We start from a working library.

Built to Run uses the Fix and Scale operating system, plus systems, templates, automations and AI agents already built. Your audit decides which pieces you need. Then we customize them and install them with you. Turnkey, but built around how your company actually runs.

Do it yourself

A course to watch alone and a binder of homework for Sunday night. Nothing gets installed.

You do all the work

Done for you, then gone

Built in a back room by outsiders and handed off in tools your team won't use.

It breaks when they leave

Done with you

We bring the whole toolbox. We build it in your company with you.

Every week we sit down with you and your team and install what works: our templates, our tools, our Claude skills and AI employees. You correct it. Your team uses it right away. It sticks.

Pick one to see what we bring

What actually works in business

What we bring

The Fix and Scale operating system, plus systems, templates, automations and AI agents already built.

How we install it

We start from a working library, not a blank page and not the latest AI trend. Your audit decides which pieces you need.

What you get

You skip the trial and error and go straight to the fixes that free your time and grow revenue.

  • Tools you own
  • No blank pages
  • Built live each week
  • No theory

The system

One source of truth. One brain. One dashboard.

Everything is built in tools you own. Your Claude does the thinking and the building. Helm keeps the record. Jarvis shows you what matters. Your team and your AI employees do the work.

Hover or click anything around The Helm.Tap anything around The Helm.

Single source of truth

The Helm

What it knows

Every area of your business in one place you own: org chart, roles, SOPs, KPIs, the numbers and the plan.

What it does for you

Its AI folder holds the instructions every AI follows and a record of every connection, so everything works from the same page.

One place your whole business runs from.

We build one home for your company, called The Helm. Every number, role and process lives there. Your AI Leadership Team works from it, and your Owner Dashboard reads from it. Everyone works from the same page.

Owner Dashboard
Owner Dashboard showing demo business numbersDemo data

Owner Dashboard

A Jarvis-like single pane of glass: see everything in your business on one screen.

What's on it

  • Business health score: one number that tells you at a glance how the company is doing.
  • Your key numbers: revenue, cash, margins and close rate, updated automatically.
  • Every area on one screen: finance, operations, sales, marketing and people, each green, yellow or red.
  • What changed and what needs you: a short morning brief with the few items that need a decision.
  • Your plan, kept current: goals and priorities, with progress tracked against them.
  • Early warnings: flags when something drifts off track, before it becomes a problem.
The Helm, your company's second brain

SINGLE SOURCE OF TRUTH

The Helm

Your second brain.

Every area of your business in one place you own: its roles, how-tos and numbers.

  • Leadership
  • Finance
  • Operations
  • People
  • Admin & Legal
  • Sales
  • Marketing
AI Operations lead, fictional character
Operations
AI Chief of Staff lead, fictional character
Chief of Staff
AI Revenue lead, fictional character
Revenue
AI Finance lead, fictional character
Finance

AI Leadership Team

Your AI leadership team watches every area, flags what matters and keeps the plan moving.

  • AI Todd, COO lead, fictional characterTodd, COO: Tracks jobs, schedules and processes, and spots bottlenecks before they cost you.
  • AI Maya, Chief of Staff lead, fictional characterMaya, Chief of Staff: Runs your Owner Dashboard, keeps the plan on track, and brings you only what needs you.
  • AI Joey, CRO lead, fictional characterJoey, CRO: Follows leads, estimates and closes, and shows where sales are leaking.
  • AI Pablo, CFO lead, fictional characterPablo, CFO: Watches cash, margins and the books every day, and flags money issues early.

The tools you already use

Your books, CRM and scheduling feed in. No retyping.

  • QuickBooks
  • Your bank
  • Jobber
  • ServiceTitan
  • HubSpot
  • Salesforce
  • Google Workspace
  • Microsoft 365
  • Gusto
  • Slack
  • Zoom
  • Google Ads
  • Calendar
  • Email
  • + the rest of your stack
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Built in tools you own. If you leave, it stays with you.

How it works

Your business, in one place. An AI team beside your people. One screen that tells you what needs you.

Helm · In Notion

Your business, in one place

Every area of the company, its roles, SOPs and numbers, in one place you own.

  • Leadership
  • Finance
  • Operations & Delivery
  • People
  • Admin & Legal
  • Sales
  • Marketing

AI employees

An AI team beside your people

Each one helps the person who owns the seat. They don't replace them.

  • Finance assistant
  • Operations assistant
  • Sales & marketing assistant
  • Chief of Staff
  • Your people own the seats

The Dash

One screen that tells you what needs you

Your morning brief: what changed, what's off track, what needs you.

Sample Jarvis dashboard with a morning brief, a health score for each part of the business, and an ops console feed. Demo data.

Sample dashboard, demo data

Results

What happens when the business runs on a system

We fix the business first, then put AI to work. Here's what that looked like for three owners we've helped.

See all 7 case studies →

Real results from our client work. Names withheld for privacy.

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How it works

Three stages. System by system. Then your team runs it.

Stage 1 · Uncover

See how it really runs

  • Starting Business Value Check
  • Owner audit and private team interviews
  • Corporate, legal, people and money checklists
  • Digital score for Google, site and social
  • Your org: areas, seats, KPIs, empty seats named

Systems · Build

Install the system

  • Helm built in your Notion from your audit
  • AI employees on the empty seats
  • Jarvis dashboard with your KPIs
  • Your books connected where your tools allow
  • Handoff to the person who will run the week

The proof

Two tests. Not a feeling.

Business Value Check — start and finish

We measure what your business is worth at the start and again near the end. You see what changed and why.

Try a quick version now: the Business Value tool

The trial week

Near the end, once your towers are built, you take a week off. No contact with the team. They run the company on Helm, Jarvis and the brief. We do not step in. A pass is not a perfect week. It is a week the company ran without you.

A fit if

Tick each one that sounds like you.

Not a fit if

  • You are just starting out and have no team yet
  • You want someone else to run the company for you
  • You won't give the build real time each week
  • You want a chatbot on your website, not a system

Your business architects

Operators who build systems. Architects who build owners.

Todd Masters, MBA

Todd Masters, MBA

Co-Founder, Fix and Scale

Air Force veteran, MBA. He doubled a company every year until he sold it, growing it from $4 million to $10 million. He now builds the systems, tools, automations and AI agents behind Built to Run.

Joey Zoccali

Joey Zoccali

Co-Founder, Fix and Scale

“I don't fix businesses. I produce better entrepreneurs.” Joey architects the owner's build, tower by tower.

What is included

The build, the library and the room.

  • A private kickoff, then weekly spotlight calls and office hours with your business architects
  • Our full library of systems, templates, automations and AI agents, customized to you
  • Helm, Jarvis and your AI employees, in accounts you own
  • Your books connected where your tools allow
  • Team training and adoption
  • Both Business Value Checks and the trial week
  • Mastermind membership

Not included: running your company, managing your staff, or custom software. The full marketing build is an add-on.

Add-ons

Team Training

Two days. Your people learn to use what was built.

Marketing Build

Marketing deep dive. Go deeper than the Marketing tower: we build real campaigns and all the assets with you, using your new Helm to push marketing hard.

Questions

Straight answers.

Should I make a key hire first?

Most owners do better hiring after the build. The seat is already defined, with a role card, KPIs, SOPs and an AI employee waiting, so the new person ramps up faster.

Do I need to know AI?

No. We set it up with you. You learn to read the brief and the dashboard, not to write prompts.

How much is customized?

All of it is fitted to you. The library gives us a proven starting point. Your audit decides which pieces you get, how your areas are set up, and which KPIs Jarvis tracks.

Who owns what we build?

You do. Helm lives in your Notion. Jarvis and your AI employees run in your own accounts. It stays after the program.

What tools will I pay for?

Your own Claude, Notion and AI employee accounts, billed by those companies. We walk you through the plans before you buy. Plan on paid Notion and Claude plans (not the free ones). For Notion, we recommend Business for teams: $24 per person per month. We'll tell you which plan fits before you buy.

Will AI replace my people?

No. AI employees fill empty seats and help the people who are stretched. Your team still does the work.

Is this group or one-on-one?

One-to-one. We start with a private kickoff with you, then you build tower by tower with your own Claude. Each week there's a group spotlight call and open office hours with your business architects, and you can bring your team.

What does it cost?

We walk through the investment on your strategy call.

Next step

Ready to step out of the operating system?

Book a strategy call. We will map where the business depends on you, show you what the build would look like for your company, and tell you honestly if Built to Run fits.

Book a Strategy Call